Find quick answers to your questions below...
About Prime Healthy Cuisine
How are meals packaged?
How do I re-heat my Prime Healthy Cuisine meals?
How do I store my meals in the fridge and freezer?
What types of food do you offer? What's so special about your ingredients?
Where are your Paleo meals cooked?
Prime Healthy Cuisine
Order Status
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
Shipping Information
Do I need to be home for delivery?
Do you ship to my area?
How do meals stay fresh during transit?
Ordering & Shipping Times
Shipping and Packaging
International Shipping
Do you ship to my country?
Low Price Guarantee
Privacy Policy
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?